1Password is working with Apple to fix MacOS Safari and Chrome browser extension bug (official workarounds inside)
Managing passwords has been a concern for many users, especially when the majority of tasks have been transferred online.
We end up creating more accounts than we realize and since it is recommended to have different passwords for all other platforms, it becomes a task to store all passwords.
1Password is among the top picks that not only manage passwords but also help create stronger passwords.
But it looks like it’s about to bother users because 1Password’s Safari and Chrome browser extension has stopped working on macOS.
Many reports confirm that the extension no longer works when you click on it. The fields do not receive any recommendations either.
Safari on the latest macOS keeps asking me to install the 1Password extension. Only restarting helps. It’s quite annoying because I have to manually copy and paste passwords from the 1Password app every time I want to log in somewhere.
since macOS 11.3 the safari extension no longer works? is this a known issue?
As stated, this was working fine until the macOS Big Sur 11.3 update released to users. It takes Chrome and Safari browsers under its radar.
When encountered this issue, users have tried performing basic troubleshooting steps like restarting browser, adding removal of extension, but nothing seems to work for them with 1Password.
I tried restarting the browser and quitting 1Password, and neither really works. I also tried removing the add-on from the browser or disabling it and reinstalling it or enabling it, no dice. The only thing that seems to work is restarting.
Looking at the high volumes of complaints that are pouring in, 1Password support has suggested a workaround that may help resolve this issue.
Sorry about that. This happens because the security checks we perform may fail – exiting the browser (Command-Q), exiting 1Password completely (Control-Option-Command-Q) and then reopening both should resolve the issue.
Even if this fixes the problem temporarily, a permanent resolution is what everyone is looking for for something they have paid for.
Support ensures that the teams at Apple and 1Password are working together to make this work.
There is another workaround until the developers are looking into this and that is by installing the extension directly from the website instead of the Mac App Store version.
If you install the website version rather than the Mac App Store version, most of these issues are resolved. (Source)
Not only macOS users, but a similar issue has confused iPhone users after the iOS 14.5 update that affects the iPassword app.
Well, the good thing is that it’s already up to the developers and a fix is probably already in the works.
We will continue to monitor this issue and update this page as soon as we have further developments in this regard.
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